Cadillac Owner Center

Cadillac prioritizes its customers' needs by making sure that details on vehicle care for its cars is easy to access and convenient. Cadillac drivers benefit from several resources that make it easy vehicle maintenance and understand recommended service intervals.



The Cadillac Owner Center is a comprehensive online portal where vehicle owners can find detailed information about their particular model. After enrolling their vehicle, owners can log in to view a personalized account with information on their Cadillac's maintenance schedule, service history, and coverage. The Owner Center also provides access to owner’s manuals, how-to videos, and step-by-step guides to help owners handle simple repairs or learn about certain vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its customer service with the MyCadillac mobile app, available for both Apple and Android. Using this app, users can keep track of their vehicle’s health by receiving alerts about maintenance needs, such as fluid changes, tire rotations, or brake inspections. The app also offers convenient features like remote start, lock and unlock capabilities, and the option to schedule a service appointment directly with the nearest Cadillac dealership. For newer models, the app can even offer live data to keep owners informed of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles come equipped with an built-in infotainment system that includes maintenance alerts and reminders. When a maintenance is required, the vehicle shows alerts on the dashboard, informing the owner of required tasks. This system not only helps remind drivers to stay current with maintenance but also offers specifics of each task, making it easier for drivers to grasp what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac authorized service centers play a major part in providing service and maintenance information to customers. When drivers visit an official service center for maintenance or repairs, the advisors provides a detailed explanation of the suggested tasks, ensuring that owners understand the importance of each procedure. Additionally, dealerships maintain digital logs of every service visit, allowing Cadillac owners to quickly review their service history for future needs.

Printed and Online Resources

Cadillac provides printed owner’s manuals and quick reference guides that outline the vehicle’s service intervals, recommended fluids, recommended tire pressures, and other essential information. For those who prefer digital resources, Cadillac’s website has a dedicated section for maintenance tips where owners can access resources, watch clips, and tips on how to maintain optimal performance.



By offering a combination of digital tools, dealership support, and easy-to-follow resources, Cadillac guarantees that customers are knowledgeable about their vehicle’s maintenance needs, thereby extending the life and performance of their Cadillac.